1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that you meet these requirements.
2. Services Provided
We offer AI and automation-based solutions, including but not limited to:
- AI Chatbots
- AI Voice Agents
- AI-Powered Insights
- Email Automation
- Process Automation
- Social Media Campaign Automation
- AI & Automation Consulting Services
All services are provided as-is and may be modified, updated, or discontinued at any time without prior notice.
3. User Responsibilities
By using our Services, you agree to:
- Provide accurate and up-to-date information
- Use the Services only for lawful purposes
- Not attempt to reverse engineer or misuse any part of our technology or software
- Respect intellectual property and proprietary rights of our company and others
- Not submit content that is harmful, threatening, defamatory, or violates laws
4. Account Registration (Where Applicable)
Some features may require an account. You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
5. Payments & Subscriptions
If you purchase a paid Service:
- All fees are in Canadian Dollars (CAD) unless otherwise stated
- You agree to pay all applicable charges and taxes
- Subscription plans renew automatically unless cancelled in advance
- We reserve the right to change pricing with reasonable notice
- All payments are final and non-refundable, unless stated otherwise in our refund policy
- Failure to pay on time may result in your access to our services being suspended or terminated
6. Intellectual Property
All content, branding, software, and trademarks on the site are the exclusive property of PurpleStreams Inc or its licensors. You may not copy, distribute, or reproduce any part of our Services without prior written permission.
7. Third-Party Links & Tools
Our Services may include links to third-party websites or use third-party services/tools (e.g., APIs, integrations). We are not responsible for the content or policies of these third parties.
8. Prohibited Activities
You agree not to use our Services for any unlawful or prohibited purpose. Specifically, you shall not:
- Violate any applicable local, provincial, national, or international law or regulation
- Infringe upon or misappropriate our intellectual property or the intellectual property of others
- Use the Services to transmit, distribute, or store material that is defamatory, obscene, abusive, or otherwise objectionable
- Engage in any activity that could disable, overburden, damage, or impair the proper functioning of our Services or interfere with any other user’s access
- Attempt to gain unauthorized access to any part of the Services, accounts, systems, or networks connected to our platform
- Upload or transmit viruses, malware, or any other type of malicious code
- Use bots, spiders, scrapers, or other automated tools to access or interact with the Services without express permission
- Misrepresent your identity or affiliation with any person or entity
- Re-sell, sublicense, or otherwise commercially exploit the Services without our express written consent
- Collect or harvest information from other users without their consent
Violation of any of these terms may result in suspension or termination of your access to the Services and may subject you to civil and/or criminal liability.
9. Limitation of Liability
To the fullest extent permitted by Ontario and Canadian law:
- We are not liable for indirect, incidental, special, consequential, or punitive damages
- Our liability is limited to the amount paid by you for the Services in the last 12 months
- We provide no warranties as to availability, accuracy, or fitness for a particular purpose
10. Indemnification
You agree to indemnify and hold harmless PurpleStreams Inc and its officers, employees, and agents from any claims, damages, or expenses arising from your misuse of the Services or violation of these Terms.
11. Termination
We may suspend or terminate your access to our Services at any time, without notice, if you violate these Terms. Upon termination, your right to use the Services ceases immediately.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles. You agree to submit to the jurisdiction of courts in Ontario, Canada for any dispute arising under these Terms.
13. Changes to Terms
We may update these Terms from time to time. We’ll notify you by posting the updated Terms on our website. Continued use of the Services constitutes your acceptance of the changes.
14. Contact Us
If you have questions or concerns regarding these Terms, please contact us: info@purplestreams.ai
